Mac Help in Germany

On Jan 30, 2010, at 5:57 AM, David Ross wrote:

> My daughter is spending her senior year of high school in Germany. The TiBook 800 she has seems to have a failing disk drive. Her host dad knows a guy who can swap it but isn't sure he knows much about Macs. I was wondering if there's a knowledgeable Mac dude nearby if he needs help in transferring her drive. It's one partition and CarbonCopyCloner would do the trick.
>
> She's in Bad Harzburg.
>

Even if the local tech isn't a Mac guy . . .buying a drive and case from OWC and CCCing the failing drive over then replacing the drive per the instructions on iFixit.com or macsales.com it's a pretty easy swap.

Of course, a local Mac guy to help her would be better but just in case . . .

neil

dr;

Her nearest Apple retail store is in Hamburg (if it's the Bad Harzburg near Braunschweig), Google says it's 247km away, only a couple hours' drive. If she can still get online, make an appointment for the Genius bar, perhaps they can diagnose to see if it needs to be replaced. If so, they might be able to recommend an Apple certified/authorized repair center in Germany to do a swap/migrate.

She or host can also search for the latter at: http://www.apple.com/de/buy/locator/

neil's advice is also good, make a clone of the existing drive on an external, to migrate from into the new HD.

Best wishes.

dn

Neil Laubenthal wrote:
> On Jan 30, 2010, at 5:57 AM, David Ross wrote:
>
>> My daughter is spending her senior year of high school in Germany.
>> The TiBook 800 she has seems to have a failing disk drive. Her host
>> dad knows a guy who can swap it but isn't sure he knows much about
>> Macs. I was wondering if there's a knowledgeable Mac dude nearby if
>> he needs help in transferring her drive. It's one partition and
>> CarbonCopyCloner would do the trick.
>>
>> She's in Bad Harzburg.
>>
>
> Even if the local tech isn't a Mac guy . . .buying a drive and case
> from OWC and CCCing the failing drive over then replacing the drive
> per the instructions on iFixit.com or macsales.com it's a pretty easy
> swap.
>
> Of course, a local Mac guy to help her would be better but just in
> case . . .

I've dealt with Win only folks who want to do it the "win" way whether or not it works. :(

I think we have it under control.

Thanks
David

nusslist wrote:
> dr;
>
> Her nearest Apple retail store is in Hamburg (if it's the Bad
> Harzburg near Braunschweig), Google says it's 247km away, only a
> couple hours' drive. If she can still get online, make an appointment
> for the Genius bar, perhaps they can diagnose to see if it needs to
> be replaced. If so, they might be able to recommend an Apple
> certified/authorized repair center in Germany to do a swap/migrate.
>
> She or host can also search for the latter at:
> <http://www.apple.com/de/buy/locator/>
>
> neil's advice is also good, make a clone of the existing drive on an
> external, to migrate from into the new HD.

I sent her instructions on how to do it.

It's about a 99% lock it's a drive failure based on my conversations and some hints over the last few months.

I've learned that a 2 hour drive to most Germans is like a 5 hour drive to us. I guess gas at $7.50 a gallon has something to do with that. :)

We seem to have a handle on a local geek who can do it with some Mac specific instructions from me.

Thanks for all the input.

David

adam Soft oHG
Ziegenmarkt 6
38100 Braunschweig

or

Finke und Freunde Computer GmbH.

Eschenburgstr. 1

38106 Braunschweig

There used to be an Apple User Group in Brunswick - maybe they can help her, too - although I don't know whether the group still exists... I moved to another town about 10 years ago...

She might contact    joerg_pankratzatweb_de (replace the "_" with "." and the at with "") 

Udo