Problem with Entourage 2004 (vers. 11.4.0)

u.huth (apparently) - 05:59am Apr 20, 2008 PST
via email

Hello everybody,

I hope someone has an answer to the following question:

I bought my wife a PowerBook G4 Aluminium (1.5 GHz, 1.6 GB RAM, Mac OS
10.4.11). From her late PowerMac G3 beige running Mac OS 8.6 I imported into
Entrourage the database from Outlook Express 5.06. Everything was copied
just fine (settings, accounts, mail).

However, on every try to fetch the e-mails of her two accounts (t-online.de
and gmx.de) she gets four times the error message "Connection impossible".
After clicking "OK" the e-mails are collected just fine.

I do have exactly the same PowerBook G4 (and a PowerMac G4 MDD) with exactly
the same configuration. I, too, imported my mailbox from an Outlook Express
database. I don't encounter any errors. My daughter, too, has the same
PowerBook and fetches mail from six different providers, using Entourage,
she encounters no errors whatsoever...

The network settings are identical on every machine. Ethernet (built-in) is
the first entry, Airport the second entry for accessing the Internet in this
order. Modem (built-in), Firewire (built-in), and Bluetooth are disabled
entirely for network access.

I don't know where to look elsewhere for what might cause these errors
(Connection impossible). When surfing the Internet with Safari or Firefox
there are absolutely no errors, so I think it has to be a thing with
Entourage.

Regards,
Udo Huth