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TidBITS TidBITS TidBITS Talk 
Mail.app in Tiger nika (apparently) - 11:23am May 2, 2005 PSTvia emailI did a complete new install of Tiger from scratch but Mail.app seems to
be broken for my usage (everything worked fine with Panther):
- I don't see trash, sent mail and draft folders despite telling me that it moved messages to them. They seem to have disappeared.
- Manually assigning them to the folders on my IMAP servers does not help.
- Sometimes the "Quit" option is greyed out and I have to force quit Mail.app
- Retrieving mail is extremly slow. It doesn't seem to remember that IMAP folders are already cached. Looking at the network traffic confirms this
suspicion.
- I can't save a draft because "An error has occured" but no indication what happened (or how to fix it)
I temporarily switched to Thunderbird - any other recommendations for IMAP clients with more Mac integration e.g. support for Spotlight and AppleScript?
Mark as Read
Nik (apparently)
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May 2, 2005 8:03 pm
(#1 Total: 19)
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Re: Mail.app in Tiger
On May 2, 2005, at 12:23 PM, Nils Kassube wrote:
> I did a complete new install of Tiger from scratch but Mail.app seems
> to
> be broken for my usage (everything worked fine with Panther):
That is fantastically strange stuff, Nils. I would recommend
re-installing Mail and deleting its temp/cache files (i.e. ~/Mail/) to
see if it doesn't solve the problem. I did both an upgrade and clean
install of Tiger and had no such trouble.
Quite the contrary, in fact. Despite Mail in Tiger being fantastically
ugly (what WERE they thinking with those buttons?!) it's far more
responsive, especially with an IMAP server.
You can probably use Pacifist to extract Mail from its installer
package if the regular install routines don't work out.
< http://www.charlessoft.com/>
The ugly can be fixed with CageFighter. I'd call it a must-download.
< http://otierney.net/cagefighter/>
--Nik
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Mike Cohen (apparently)
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May 2, 2005 10:51 pm
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On May 2, 2005, at 11:03 PM, Nik wrote:
> Quite the contrary, in fact. Despite Mail in Tiger being fantastically
> ugly (what WERE they thinking with those buttons?!) it's far more
> responsive, especially with an IMAP server.
I don't find Mail ugly at all. Once you use it for a while, you get
used to the new buttons. They're small and unobtrusive, which I like.
The mailbox list on the right also takes up less room than the old
mailbox drawer. The best thing is smart mailboxes. One thing I always
found annoying about Mail was it didn't let you see all of your
unread messages in one place (like Entourage) or at least let you
just keep paging through unread messages and have it skip to the next
unread message in another mailbox (like Eudora and almost everything
else). With Tiger's mail I now have a smart mailbox showing all
unread mail. I usually keep that mailbox open all the time I'm in
mail instead of jumping around to find new messages in different
mailboxes.
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mrbompa
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May 6, 2005 11:05 am
(#3 Total: 19)
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Re: Mail.app in Tiger
Has anyone had problems with the
new mail program have lag time in retrieving messages as well as
duplicating file over and over again?
OS-Tiger
Mac G5 2ghz
Mac Powerbook 15in
Mac G4 Dual 1.25
Thanks
Chris
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jwblist (apparently)
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May 6, 2005 3:44 pm
(#4 Total: 19)
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Re: Mail.app in Tiger
On 5/6/2005 11:05, "mrbompa" <mrbompa  mac.com> wrote:
> Has anyone had problems with the
> new mail program have lag time in retrieving messages as well as
> duplicating file over and over again?
>
> OS-Tiger
> Mac G5 2ghz
> Mac Powerbook 15in
> Mac G4 Dual 1.25
I've only kicked the tires (test installation on spare partition).
I haven't seen such problems either from mac.com or from our (Courier) IMAP
server. I was trying to exercise it this morning against the reports of
vanishing folders when connecting to an older Courier IMAP server. Either I
didn't do the right thing to make it happen, or our server is new enough not
to trigger the problem.
To answer better, we would need to know:
POP
IMAP
mac.com
Exchange
Server, and what you can find out about the supplier and version of the
problem server. (Your ISP or mail provider might or might not be willing to
provide the latter part.)
--John
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angus (apparently)
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May 6, 2005 3:44 pm
(#5 Total: 19)
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Re: Mail.app in Tiger
On May 6, 2005, at 2:05 PM, mrbompa wrote:
> as well as duplicating file over and over again?
Yes, there's an open bug about this one in apple's bugtracker, I
reported it about a month ago. Quiting and relaunching Mail makes the
duplicates go away, I suspect it's more a display issue than anything
happening on the server, if that makes you feel better.
I'd like to update the bug report with the fact that it's happening
outside our system. What server and protocol are you using?
Steve
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mrbompa (apparently)
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May 9, 2005 6:31 pm
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Re: Mail.app in Tiger
>> Has anyone had problems with the
>> new mail program have lag time in retrieving messages as well as
>> duplicating file over and over again?
>
> To answer better, we would need to know:
> POP
> IMAP
> mac.com
> Exchange
> Server, and what you can find out about the supplier and version of
> the problem server. (Your ISP or mail provider might or might not be
> willing to provide the latter part.)
Thanks for the heads up. This was happening with an AOL account that
I have set up as IMAP as well as POP3 Account that I have. My.mac
account seems to work fine though.
Thanks,
Chris Siglin
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Conrad Hirano
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May 9, 2005 6:31 pm
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Re: Mail.app in Tiger
My copy of Tiger finally arrived on Friday, and I figured I'd play
around with a clean install of it for a while before upgrading my actual
system. All of my mail accounts use IMAP, and I keep all of my mail
stored on the servers. While I could have transferred my old Mail
directory over, I decided instead to just set the accounts up from
scratch. In doing so, I ran into a few problems.
When you set up a new account, Mail 2.0 takes you through a series of
windows prompting you for information. After you enter the name of the
IMAP server and your user name and your password, Mail attempts to log
in to the server to ensure the settings are correct. It does the same
thing on the next window, where you enter the SMTP settings. What's
unclear to me, however, is whether Mail is sending my user name and
password as plain text when it's checking out the settings. After the
initial set-up, I looked at my account settings; Mail had enabled SSL
for the IMAP server but not for the SMTP server.
Another problem arose because my ISP blocks port 25. During the initial
set-up, there's no obvious way to specify which port Mail should use to
contact the SMTP server. So I could enter the correct server name and
wait for Mail to time out, enter my ISP's SMTP server name and change it
later, or just enter a fake host name upon which Mail immediately fails
but lets me continue on to the next step. In all cases, I have to go
back and fix the settings later.
The final problem occurred because Mail wouldn't let me enter the IMAP
path prefix during the account set-up. Immediately after completing the
initial set-up, Mail contacted the server and ended up thinking all of
my folders were subfolders of my in-box. After specifying the correct
path prefix, the folders appeared as they should in the left pane, but
the previous subfolders were still there. If I attempted to delete them,
I got an error because the subfolders didn't exist on the server and
therefore couldn't be deleted. The only way I found to get around this
problem was to temporarily turn my AirPort card off and set the account
up completely while I was offline.
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jwblist (apparently)
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May 10, 2005 8:26 am
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Re: Mail.app in Tiger
On 5/9/05 6:31 PM, "Christopher Siglin" <mrbompa  mac.com> wrote:
>>> Has anyone had problems with the
>>> new mail program have lag time in retrieving messages as well as
>>> duplicating file over and over again?
>>
>> To answer better, we would need to know:
>> POP
>> IMAP
>> mac.com
>> Exchange
>> Server, and what you can find out about the supplier and version of
>> the problem server. (Your ISP or mail provider might or might not be
>> willing to provide the latter part.)
>
> Thanks for the heads up. This was happening with an AOL account that
> I have set up as IMAP as well as POP3 Account that I have. My.mac
> account seems to work fine though.
Well, AOL routinely has delay problems...perhaps they have become worse due
to the new (last week) Sober variant--which is providing over 75% of all
virus receptions by Sophos' honeypot machines around the world, and
something approaching 5 percent of all Internet email message traffic (not
counting the sites like AOL and others which foolishly accept it at SMTP
time then bounce it to the innocent party whose sending address the virus
uses).
I haven't had an AOL account for several years (and the last 4 or so years
were only so I could answer questions about "how do I reach AOL from an
example.com dialup account")).
--John
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sdmeyer
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May 10, 2005 8:26 am
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Re: Mail.app in Tiger
OK, this feature may seem trivial, but I've been waiting for it since mail.app shipped with OS X beta. Now, finally, scrolling with the arrow keys works in html or rtf formatted emails. Until now, it worked only in messages formatted as text. As has been discussed here previously, any non-editable text should scroll with the arrow keys.
I expected this capability with each update and finally have relief!
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media_station (apparently)
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May 10, 2005 8:26 am
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Re: Mail.app in Tiger
Hi out there
We have the same problems problems with the
new mail program- have lag time in retrieving messages as well as
duplicating file over and ov er again...
with
OS-Tiger
Mac Powerbook 15in no problems with Tiger - any help would be great
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mare (apparently)
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May 10, 2005 8:59 pm
(#11 Total: 19)
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Re: Mail.app in Tiger
mrbompa kindly wrote:
>Has anyone had problems with the
>new mail program have lag time in retrieving messages as well as
>duplicating file over and over again?
>
>OS-Tiger
>Mac G5 2ghz
>Mac Powerbook 15in
>Mac G4 Dual 1.25
I also had lag time getting messages using Eudora in Tiger and found out
the problem was... Spotlight. It re-indexes my Eudora mailboxes every time
they are changed, so after each new message was filtered. This made Eudora
painfully slow. Some of my mailboxes (the ones that receive a lot of mail,
like busy mailing lists) are fairly big (100 MB) so Spotlight indexing,
built into Tiger's file system when a file changes, is certainly not
'instantaneous'.
My 'solution': Entering my Eudora folder in Spotlight's 'privacy'-tab in
the Preferences. I prefer to search my mail from within Eudora anyway.
--
mare <mare  peghole.com>
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walt (apparently)
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May 10, 2005 8:59 pm
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Re: Mail.app in Tiger
i know Mail 2.0 is incredibly slow at moving mail from one mailbox to
another (maybe that's why they implemented those smart mailboxes). i
haven't had the duplicating file problem, i don't think, beyond the
reapparance in my inbox of a message that SpamSieve had moved to my
Spam mailbox (it reappears after i switch to viewing another mailbox
and back).
zim
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Lewis Butler (apparently)
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May 11, 2005 12:23 pm
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Re: Mail.app in Tiger
On 10 May 2005, at 21:59 , walt wrote:
> i know Mail 2.0 is incredibly slow at moving mail from one mailbox to
> another
I moved 22,000 messages from one (local) mailbox to another (imap)
mailbox. It didn't appear to take any longer than uploading that
file manually to my IMAP server would have taken.
My problem is messages I delete come back an messages I mark as read
come back as unread. I have some ESPN spam from the beginning of
last month, I must have deleted it and/or marked it read over 50
times and it still comes back.
--
You try to shape the world to what you want the world to be. Carving
your name a thousand times won't bring you back to me. Oh no, no I
might as well go and tell it to the trees. Go and tell it to the
trees, yeah.
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cluelass
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May 12, 2005 12:33 pm
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Re: Mail.app in Tiger
I moved about 20 messages from one mailbox to another and when I switched to the destination mailbox, they had all disappeared. I had done something in the meantime, so I couldn't "undo." I checked the trash (which I hadn't emptied), I searched for the messages both inside Mail.app and from Spotlight in Finder. Gone. This makes me pretty uneasy about moving messages around. (G5 dual 2GB, Erase and Install 2 days prior to this incident.)
Kate
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martines34
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May 16, 2005 7:08 am
(#15 Total: 19)
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Re: Mail.app in Tiger
The weekend has been spent trying to resolve problems with the Mail 2.0 application. My problem is that I can't "send" email messages from "Mail" and / or "Thunderbird." I have to use my broadband WebMail program in order to send and receive or use another computer which is running OS 9.2.2.
It is interesting to see where solutions may lie. I'm hoping that the pending update to OS X 10.4 will make the solution much easier. After I installed Tiger it took almost two days before Searchlight showed up. It must have been indexing on this old G4. I sure appreciate this board. I notice that others on the Apple discussion board are having the same issue.
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dshepherdson (apparently)
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May 18, 2005 11:34 pm
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Re: Mail.app in Tiger
On 3 May 2005, at 4.23 am, Nils Kassube wrote:
> - Sometimes the "Quit" option is greyed out and I have to force quit
> Mail.app
This happens to me every now and then in Mail on Panther. I eventually
worked out that what it means is that Mail still thinks it's doing
'something' (often waiting for a server to timeout; the problem tends
to happen most frequently when we have network problems at work).
Even though the Quit command is greyed out, I've found that I can still
go to the Window menu and display the Activity Viewer. Without fail,
there will be at least one task still listed there. If I click the stop
button to end the task, Mail will quit normally.
Not sure if things will be the same in Tiger, but it's worth a try --
it certainly feels more comfortable doing this than forcing it to quit
every time!
David
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Agnes Riley
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Jan 24, 2006 9:41 am
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Hello,
I reinstalled the OS. Now we have Tiger. I would like all the mail to appear in Mail.app. I have moved the saved Mail folder to /Library/Mail and also the mail preference file. Still, when I open Mail.app, it asks me to set a new mail account up.
Does anyone know why this doesn't work in Tiger, or what am I doing wrong? I've done this before (on previous OSs) and it did work.
Thanks,
Agi
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stephan.weber (apparently)
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Jan 25, 2006 4:29 pm
(#18 Total: 19)
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Re: Mail.app in Tiger
> I reinstalled the OS. Now we have Tiger. I would like all the mail
> to appear in Mail.app. I have moved the saved Mail folder to /
> Library/Mail and also the mail preference file. Still, when I open
> Mail.app, it asks me to set a new mail account up.
>
> Does anyone know why this doesn't work in Tiger, or what am I doing
> wrong? I've done this before (on previous OSs) and it did work.
You'll have to copy /Users/Agnes Riley/Library/Preferences/
com.apple.mail.plist from your previous system to the new one for the
accounts and /Users/Agnes Riley/Library/Mail for the different mail
folders. Hope it'll help.
Stephan
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ross
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Jan 25, 2006 4:36 pm
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Re: Mail.app in Tiger
This doesn't work on Tiger. Your message is slightly ambiguous, you talking about reinstalling then say "now we have Tiger", so I'm assuming you've performed an upgrade rather than a reinstallation.
If this is right, from memory, when I upgraded from Panther to Tiger, I copied all my email folders etc to an external drive and then, when Tiger was installed, there's a setting to import mailboxes in Tiger (under File menu), show mail.app where the stuff is and it's imported.
I think - though am probably wrong - that because of the different way Mail and Mail2 store etc email, the method you describe won't work.
Good luck,
RB
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