Leopard - Microsoft Office Issue

On Aug 13, 2008, at 11:08 AM, <fmcbadelphia.net> <fmcbadelphia.net>
wrote:

> This past weekend I loaded 10.5.4 and MobileMe onto my 2.0 GHz G5
> iMac. Last night I tried to open an existing PowerPoint and Excel
> file and I got a window that said my 30-day free trial was up and
> did I want to buy Microsoft Office. I have been running a
> registered Mac Office version for teachers/students on this machine
> for the last couple of years with no problem. I tried a reinstall
> of the Office for Mac 2004 from the CD, but I still cannot access
> the documents.

Use the Remove Office tool. See:
http://kb.iu.edu/data/aprq.html

Then reload Office from your CD.

Randy B. Singer • Mac OS X Routine Maintenance • http://www.macattorney.com/ts.html

On Wednesday 8/13/08 1:08 PM, "fmcbadelphia.net" <fmcbadelphia.net> wrote:

> This past weekend I loaded 10.5.4 and MobileMe onto my 2.0 GHz G5 iMac. Last
> night I tried to open an existing PowerPoint and Excel file and I got a window
> that said my 30-day free trial was up and did I want to buy Microsoft Office.
> I have been running a registered Mac Office version for teachers/students on
> this machine for the last couple of years with no problem. I tried a
> reinstall of the Office for Mac 2004 from the CD, but I still cannot access
> the documents.

Hi Frank!

Look for the Microsoft Office Test Drive in your Applications folder. It's
distributed with new machines and is the only version of office that
expires. Retail copies don't expire.

Run the Office Uninstaller found inside the Additional Tools folder inside
the application folder.

Hope this helps!

--

bill

William M. Smith
Entourage Help Blog <http://blog.entourage.mvps.org/>
Twitter: follow <http://twitter.com/meck>

fmcbadelphia.net wrote:

> This past weekend I loaded 10.5.4 and MobileMe onto my 2.0 GHz G5 iMac. Last
> night I tried to open an existing PowerPoint and Excel file and I got a window
> that said my 30-day free trial was up and did I want to buy Microsoft Office.
> I have been running a registered Mac Office version for teachers/students on
> this machine for the last couple of years with no problem. I tried a
> reinstall of the Office for Mac 2004 from the CD, but I still cannot access
> the documents.

I've seen some other reports of MobileMe mucking up things. I'll see what
you need to do to fix this. In the mean time I would run "Remove Office"
then re-install.

Is this Office 2004 or Office 2008? I'm guessing 04 since there is no test
drive for Office 2008 yet.

--
Diane

It sounds as if somehow you've installed a demo version of Office, and that
is launching instead of your registered version.

Look in the Office folder for the "Remove Office" application. Mine is here:

Applications:Microsoft Office 2008:Additional Tools:Remove Office:Remove
Office.app

When you run this, it should locate all versions of Office on your system,
and ask which you want to remove. If there is more than one version, you'll
want to remove the demo version. If you can't tell which is which, try
searching with Spotlight for one of the Office apps, and try opening each
one you find. One will come up with the expired free trial message, but
there should still be one that will open normally. Note the location of the
free trial version, then run Remove Office to remove it.

fmcbadelphia.net wrote:

> This past weekend I loaded 10.5.4 and MobileMe onto my 2.0 GHz G5 iMac. Last
> night I tried to open an existing PowerPoint and Excel file and I got a window
> that said my 30-day free trial was up and did I want to buy Microsoft Office.

OK, got this back....

Your launch services database could be changed.

Try launching from the applications not the documents.

Do a Get Info on the app that is launched, and see if the version ends in
the letters TD.

--
Diane