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![[F]](/Images/i7/site.gif) TidBITS  TidBITS TidBITS Talk
Eudora question![[Reed, Chris]](/webx/?30@@1) Chris Reed (apparently) - 05:58am Jan 7, 2008 PSTvia emailEudora 6.2.3 (Sponsored Mode) has started throwing up an error
message every 120 seconds saying "Error while performing unknown task
for <<Dominant>>", and I've seen on various message boards that this
is apparently the result of Qualcomm turning off the machine which
functions as the ad server for sponsored mode.
This doesn't affect functionality in itself, apart from the error
message in the "Task Progress" window taking focus away from whatever
message one happens to be reading or, more irritatingly, writing.
Upgrading Eudora to Paid Mode is obviously no longer a fix.
Yes, I know the long-term solution will be to change e-mail client,
but in the meantime, can anyone offer me a short-term fix along the
lines of how to identify the server being polled, and apply a
netinfo(?) entry to hijack Eudora's ping to the ad server? I'm
currently on 10.3.9, soon to be upgrading to 10.5.
Many thanks in advance for any leads!
--
Chris Reed, BBR Solutions Ltd * http://www.bbr-online.com
moe (apparently)
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Jan 9, 2008 8:10 am
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Re: Eudora question
>Eudora 6.2.3 (Sponsored Mode) has started throwing up an error
>message every 120 seconds saying "Error while performing unknown task
>for <<Dominant>>", and I've seen on various message boards that this
>is apparently the result of Qualcomm turning off the machine which
>functions as the ad server for sponsored mode.
I noticed that, thought it was my ISP. Interesting.
I tried to switch from Eudora to Mail last week and was stymied by
crashes of Eudora Mail Cleaner, which may have been choking on my big
mailboxes and nickname lists. Will be interested in ideas for which
client to switch to and how best to proceed. Assuming that is beyond
the scope of this discussion group, perhaps someone knows some links
or discussions that would help. There are surely a lot of Eudora-ites
here.
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Lewis Butler (apparently)
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Jan 9, 2008 8:10 am
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Re: Eudora question
On 7-Jan-2008, at 05:58, Chris Reed, BBR wrote:
> Yes, I know the long-term solution will be to change e-mail client,
> but in the meantime, can anyone offer me a short-term fix along the
> lines of how to identify the server being polled, and apply a
> netinfo(?) entry to hijack Eudora's ping to the ad server? I'm
> currently on 10.3.9, soon to be upgrading to 10.5.
Well, you said you are using 6.2.3 and according to Qualcom:
> Can I continue to use my Sponsored mode version of Eudora?
> Sponsored mode users that upgrade to Eudora version 7.1 for Windows
> and 6.2.4 for Mac will be able to remain in Sponsored mode in
> perpetuity. QUALCOMM plans to stop trafficking outside advertising
> on February 28, 2007 and all advertising will cease on March 31,
> 2007. Users that wish to remain in Sponsored mode will have to
> upgrade to Eudora version 7.1 for Windows and 6.2.4 for Mac to
> prevent reverting to Light mode.
So, looks like you need to update to 6.2.4
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Jim Moskowitz
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Jan 9, 2008 8:10 am
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Re: Eudora question
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Ramoblaze
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Jan 9, 2008 8:14 am
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Re: Eudora question
We are experiencing this problem with our users that have not chosen to abandon Eudora as gently suggested. Would there be a way to redirect the ad server ip address request to a local server that could offer local gif files or an alternative to the no response from the ad server that is causing this dominant error message? Just checking.. We are eagerly awaiting any posts to this thread. Any other work arounds? Please send them my way.
Omar  fandm.edu
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baltwo
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Jan 9, 2008 8:17 am
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Re: Eudora question
Just saw this on another list. Maybe it'll help:
"About 120 secs after checking for mail, the error message window pops up. I only check or send manually, but anyone who auto-checks could get these errors regularly.
Turns out that Qualcomm took down the server that sends out ads for those in sponsored mode. Eudora sponsored is hard-wired to keep trying, and trying, and trying, and trying, but since there's nothing out there to connect to, it quite obviously times out with an error.
Solution: Open terminal, type "sudo ipfw add 099 deny ip from any to 192.190.109.20", hit return, enter your password, done."
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johnbaxterlists (apparently)
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Jan 10, 2008 12:45 pm
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Re: Eudora question
On Jan 9, 2008, at 7:17 AM, baltwo wrote:
> Solution: Open terminal, type "sudo ipfw add 099 deny ip from any to
> 192.190.109.20", hit return, enter your password, done."
Note that if one runs one's Mac "properly"--that is as a normal user--
the above won't work as given. In that case, the quick way is to do
su - anadminuser
sudo ....
exit
The alternative is to log in as the admin user. The su command
Switches to User, the - is magic (it causes various initializations to
happen, and might not be needed here--I do it out of longstanding
habit unless I KNOW I don't want it), and you substitute the real
admin user short name for anadminuser. You'll be prompted for the
admin user's password for the su and again for the sudo.
--John
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Adam Engst
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Jan 10, 2008 12:45 pm
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Re: Eudora question
>Turns out that Qualcomm took down the server that sends out ads for
>those in sponsored mode. Eudora sponsored is hard-wired to keep
>trying, and trying, and trying, and trying, but since there's
>nothing out there to connect to, it quite obviously times out with
>an error.
>
>Solution: Open terminal, type "sudo ipfw add 099 deny ip from any to
>192.190.109.20", hit return, enter your password, done."
If someone experiencing this problem can confirm that the fix works,
please let me know and I'll write up a short piece for TidBITS about
it.
cheers... -Adam
--
Look into my head; follow me on Twitter. http://twitter.com/adamengst
_____________________________________________________________________
Adam C. Engst: I publish TidBITS and Take Control, write books,
ace tidbits.com and make useful introductions in the Mac industry.
My work: http://www.tidbits.com/ and http://www.takecontrolbooks.com/
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baltwo
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Jan 10, 2008 12:45 pm
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Re: Eudora question
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Chris Reed (apparently)
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Jan 10, 2008 12:45 pm
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Re: Eudora question
Many thanks to all who responded, and a special shout to Jim Carr for
his off-list suggestions.
However, the original error hasn't appeared for at least the past 24
hours, so I'm wondering if someone at Qualcomm has flicked a switch
back on somewhere?
Lewis Gmail wrote:
>>Sponsored mode users that upgrade to Eudora version 7.1 for Windows
>>and 6.2.4 for Mac will be able to remain in Sponsored mode in
>>perpetuity. QUALCOMM plans to stop trafficking outside advertising
>>on February 28, 2007 and all advertising will cease on March 31,
>>2007. Users that wish to remain in Sponsored mode will have to
>>upgrade to Eudora version 7.1 for Windows and 6.2.4 for Mac to
>>prevent reverting to Light mode.
>
>So, looks like you need to update to 6.2.4
This hasn't been the case for us. We saw the end of adverts being
served as advised by Qualcomm, but all that happened was that the
floating ad palette stopped showing ads and instead just displays a
generic grey Eudora logo. 6.2.3 certainly hasn't reverted to Light
mode.
Cheers, Chris
--
Chris Reed, BBR Solutions Ltd * http://www.bbr-online.com
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markz@cstone.net
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Jan 10, 2008 12:45 pm
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Re: Eudora question
Since I'm not up to speed on the effects of this line in the previous suggestion
(Open terminal, type "sudo ipfw add 099 deny ip from any to 192.190.109.20", hit return, enter your password, done. -baltwo)
can someone tell me if baltwo's work around is effective and if the code is harmless otherwise? I'm reluctant to put this into effect until I know a bit more. Sometimes unintended consequences may be worse that the original problem. I'm sure that must be a corollary to Murphy's Law.
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Lewis Butler (apparently)
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Jan 10, 2008 12:45 pm
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Re: Eudora question
On 9-Jan-2008, at 08:14, Ramoblaze wrote:
> Would there be a way to redirect the ad server ip address request to
> a local server that could offer local gif files or an alternative to
> the no response from the ad server that is causing this dominant
> error message? Just checking.. We are eagerly awaiting any posts to
> this thread.
It's not that simple. If Eudora doesn't get the RIGHT info from the
adserver, it will shut down to light mode. You would have to spoof
the entire adserver exchange, and that will be difficult to do now
that you don't have the real adserver to hijack traffic from and
analyze.
The last versions of Eudora (Windows 7.1 and MacOS 6.2.4) don't
require the adserver.
--
<Athene> we all have our moments when we lose it
<Slyspy> the key is though, to conceal the evidence before the police
arrive
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moe
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Jan 10, 2008 12:45 pm
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Eliminate Hangs in Eudora
The problem seems to have been resolved at Eudora's end, at least for
all our users (most of which are in sponsored mode, including me,
running two machines, in different locations).
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Chris Pepper (apparently)
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Jan 12, 2008 6:13 am
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Re: Eudora question
At 11:45 AM -0800 2008/01/10, markz wrote:
>Since I'm not up to speed on the effects of this line in the
>previous suggestion
>
>(Open terminal, type "sudo ipfw add 099 deny ip from any to
>192.190.109.20", hit return, enter your password, done. -baltwo)
>
>can someone tell me if baltwo's work around is effective and if the
>code is harmless otherwise? I'm reluctant to put this into effect
>until I know a bit more. Sometimes unintended consequences may be
>worse that the original problem. I'm sure that must be a corollary
>to Murphy's Law.
The *only* effect of that command (assuming it doesn't fail
due to password or authorization errors) is that your Mac will be
completely unable to contact 192.190.109.20 (adserver.eudora.com),
until you reboot -- at which time the rule will be forgotten
unless/until you manually re-execute the command.
That said, Qualcomm seems to think the adserver is doing much
better today -- are you still having trouble?
Chris
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Lewis Butler (apparently)
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Jan 12, 2008 6:17 am
(#14 Total: 18)
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Re: Eudora question
On 10-Jan-2008, at 12:45, markz wrote:
> can someone tell me if baltwo's work around is effective and if the
> code is harmless otherwise? I'm reluctant to put this into effect
> until I know a bit more. Sometimes unintended consequences may be
> worse that the original problem. I'm sure that must be a corollary
> to Murphy's Law.
It works to block access to the adserver.
The trouble may be that it used to be that if Eudora failed to contact
the adserver for some period of time (fairly long, as I recall) it
would revert to Light mode. Whether or not this is still an issue, I
don't know.
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johnbaxterlists (apparently)
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Jan 13, 2008 5:59 am
(#15 Total: 18)
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Re: Eudora question
On Jan 12, 2008, at 5:17 AM, Lewis Gmail wrote:
>
> It works to block access to the adserver.
>
> The trouble may be that it used to be that if Eudora failed to contact
> the adserver for some period of time (fairly long, as I recall) it
> would revert to Light mode. Whether or not this is still an issue, I
> don't know.
I'm skipping all this fun since my little-used Eudora is in paid
mode. (I couldn't stand the floating ad window that was always
blocking something I wanted to see.)
When I had Windows Eudora, I left it in sponsored mode, since the ad
didn't float but sat passively in the lower left corner of the window
where I could ignore it.
--John
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kit
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Jan 15, 2008 7:14 am
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Re: Eudora question
Unfortunately I'm using 6.24 Paid and I am getting the "no response from server for 120 seconds" when trying to send mail. Sometimes-hours later- they do go thru.
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sigman (apparently)
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Jan 16, 2008 3:46 am
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Re: Eudora question
>Unfortunately I'm using 6.24 Paid and I am getting the "no response
>from server for 120 seconds" when trying to send mail.
>Sometimes-hours later- they do go thru.
Sounds like an SMTP server problem that probably is not related to
Eudora itself. Try using another app to send, like Mail or Entourage
or Thuderbird or whatever, just make sure you're hitting the same
SMTP server that Eudora is, and see what happens.
I'm using Eudora 6.2.4 in paid mode, both on my G4 Powerbook and on
an Intel iMac, with no issues whatsoever. The paid version won't be
impacted at all by the ad server glitch that others have been having,
and should continue to behave just as always for the forseeable
future. At least until Rosetta eventually goes away like Classic
has...
Greg Sigman
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JolinWarren (apparently)
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Jan 23, 2008 11:52 am
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Re: Eudora question
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