Word 2004 Crashing Bug Squashed

--On 12/16/07 5:19 AM -0800 Graham Fawcett wrote:

> I've downloaded the Updater, gone through the installation procedure, but
> nothing seems to have changed. Not even the 'About Word' window shows me
> that I have progressed from 11.3.8 to 11.3.9. I'm using OS 10.4.11 and, yes,
> I had already installed the previous Updater, 11.3.8. What's up?

>From the ReadMe that came with the 11.3.9 updater:

> 3 Updated files
>
> This update adds or changes the Office application files shown in the
> following list.[...]
> File Version
> Microsoft Component Plugin 11.3.9
> WordPDE.plugin 11.3.9

Since the actual Word application was not updated, I suspect the "About" window
will not show the differences.

Dave Scocca

On or about 12/16/07 5:19 AM, thus spake "Graham Fawcett"
<gfawcettrogers.com>:

> Not even the 'About Word' window shows me
> that I have progressed from 11.3.8 to 11.3.9

What's being updated is the Microsoft Component Plugin, which you'll find
*is* 11.3.9. m.

On Dec 16, 2007, at 6:19 AM, Graham Fawcett wrote:

> I've downloaded the Updater, gone through the installation
> procedure, but
> nothing seems to have changed. Not even the 'About Word' window
> shows me
> that I have progressed from 11.3.8 to 11.3.9. I'm using OS 10.4.11
> and, yes,
> I had already installed the previous Updater, 11.3.8. What's up?

Have your tossed the Microsoft User Data folder in your Documents
folder? Toss that and see if it it fixes it. Make sure Word and all
Microsoft files are quit.

Nanc

On 12/16/07 5:19 AM, "Graham Fawcett" <gfawcettrogers.com> wrote:

> I've downloaded the Updater, gone through the installation procedure, but
> nothing seems to have changed. Not even the 'About Word' window shows me
> that I have progressed from 11.3.8 to 11.3.9. I'm using OS 10.4.11 and, yes,
> I had already installed the previous Updater, 11.3.8. What's up?

Microsoft doesn't update each application with updates. The only true test
of an update is to check the Microsoft Component Plugin. It is always
updated.

See ³Confused over Microsoft Update Version numbers?³ There is a handy
script that will give you the version for each application that you can
download.

<http://blog.entourage.mvps.org/2007/05/confused_over_microsoft_update.html>

--
Diane

I'm having trouble with Word 2004 and once in awhile Excel not being able to save files. I get a memory error, or just a can't save file error. Can you please further explain the fix of moving the MS User Data Folder? Do I have to tell my MS programs I've moved it somewhere?

Thanks much... DK