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Odd AirPort Issue

pkittle - 07:21am Jun 29, 2007 PST

I have a MacBook (Core 2 Duo 2 ghz, 2 GB) running 10.4.9, and I have an odd problem. I use a Netgear WPN824 MIMO router to share my DSL, and the router connects by wire to a Power Mac G4, and wirelessly to another Power Mac G4, an iMac G5, and a PowerBook Titanium as well as the MacBook. There have been no problems with this until recently.

About a week or so ago, my MacBook stopped being able to access Google. All other internet connectivity seems normal; I can access all my other normal internet websites, and don't seem to be getting any more "Server not responding" or "Failed to load page" messages than is common anytime when websurfing. I connect to my Exchange server for mail, and can ftp to my accounts. It's only Google.com that can't be accessed. I get the "Failed to load page" in Safari whenever I try to go to that address. I tried pinging google.com with Network utility and got a 100% fail rate. The failure to load also happens in Firefox and Opera, so it's across browsers.

This issue is localized to the MacBook when using Airport. All the other computers can access Google without problems, and if I plug the MacBook into the router by ethernet, Google comes right up. If it matters, the Power Mac and PowerBook both use second-party wireless cards, and the iMac and MacBook both have built-in and factory-installed Airport Express cards.

A call to Apple tech support yielded no help--after trying the usual things like emptying caches and preferences, and trying a different user account, they told me to do an archive and reinstall of the system folder, which succeeded in taking up time but nothing else.

I can't figure out this problem. It doesn't seem to be a router issue, as all the other computers have full access without blocking any sites. Could there be something going on with my Airport card or settings that I should investigate? I'm at a loss, and really need to solve this problem as much of my work is done in Google Docs. Any help would be much appreciated.

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Chris Pepper (apparently) - Jul 2, 2007 1:40 pm (#1 Total: 8)

via email

Posts: 843

Re: Odd AirPort Issue

At 7:21 AM -0700 2007/06/29, pkittle wrote:

>About a week or so ago, my MacBook stopped being able to access
>Google. All other internet connectivity seems normal; I can access
>all my other normal internet websites, and don't seem to be getting
>any more "Server not responding" or "Failed to load page" messages
>than is common anytime when websurfing. I connect to my Exchange
>server for mail, and can ftp to my accounts. It's only Google.com
>that can't be accessed. I get the "Failed to load page" in Safari
>whenever I try to go to that address. I tried pinging google.com
>with Network utility and got a 100% fail rate. The failure to load
>also happens in Firefox and Opera, so it's across browsers.
>
>This issue is localized to the MacBook when using Airport. All the
>other computers can access Google without problems, and if I plug
>the MacBook into the router by ethernet, Google comes right up. If
>it matters, the Power Mac and PowerBook both use second-party
>wireless cards, and the iMac and MacBook both have built-in and
>factory-installed Airport Express cards.

        Can you access Google's IPs directly? What about from another
account on the MacBook? One of these should work:

>google.com has address 64.233.167.99
>google.com has address 64.233.187.99
>google.com has address 72.14.207.99

        Do you have something funky in /etc/hosts or /etc/resolv.conf
on the MacBook, compared to a working machine? If you take the
MacBook to another network, like the Apple Store, can you reach
Google then? Do you have a dodgy DNS server configured on the
MacBook? Comparing System Preferences:Network on the MB to another
machine that works, can you see anything suspiciously different about
any of the MB's interfaces?

        In AirPort Utility, do you see anything odd about the DNS
servers (or subnet mask)?

                                                Chris
--
Chris Pepper: <http://www.reppep.com/~pepper/>
SSL for Surfers & Sys Admins: <http://www.reppep.com/~pepper/ssl/>

mgraham (apparently) - Jul 2, 2007 1:40 pm (#2 Total: 8)

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Posts: 7

Re: Odd AirPort Issue

On Jun 29, 2007, at Jun 29, 2007;7:21:09 AM, pkittle wrote:

> This issue is localized to the MacBook when using Airport. All the
> other computers can access Google without problems, and if I plug
> the MacBook into the router by ethernet, Google comes right up. If
> it matters, the Power Mac and PowerBook both use second-party
> wireless cards, and the iMac and MacBook both have built-in and
> factory-installed Airport Express cards.

I have the same problem at home with my new MacBook Pro. I have both
an AirPort Express and a non-Apple router connected to a Cox Cable
Modem. Although I can connect to the Internet OK, I can't use Google
search.

At work I can Google through an AirPort Express connected to our
corporate network, which connects to the Internet through a Cisco
router and a T1 line.

Marley

Nik Friedman TeBockhorst - Jul 5, 2007 7:52 am (#3 Total: 8)

Guest User

Posts: 1

Re: Odd AirPort Issue

My brother has a new MacBook with a Linksys router. He, also, cannot
connect to Google over wifi. His computer is BRAND NEW and therefore
has no weird settings. Very strange.

--Nik

Nicky Y. Schleider (apparently) - Jul 6, 2007 6:33 am (#4 Total: 8)

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Posts: 40

Re: Odd AirPort Issue

On 7/5/07, Nik Friedman TeBockhorst <nik

inik.net> wrote:
> My brother has a new MacBook with a Linksys router. He, also, cannot
> connect to Google over wifi. His computer is BRAND NEW and therefore
> has no weird settings. Very strange.

i have a new macbook and have a belkin router. i can connect over
wifi. i gave up on linksys because, as a macintosh user, i found them
to be terrible to deal with. i have a much better time with the
belkin router.

Nik (apparently) - Jul 8, 2007 3:31 am (#5 Total: 8)

via email

Posts: 382

Re: Odd AirPort Issue

My brother's wifi problems appear to have been solved by disabling WPA
encryption. I've also seen suggestions on Apple's support forums that
altering the "MTU" for your internet connection can help, as can a
system reinstall.

--Nik

allenwatson (apparently) - Jul 12, 2007 2:59 am (#6 Total: 8)

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Posts: 56

Re: Odd AirPort Issue

I'm running a mixed Mac/PC network using a Macbook and a Linksys wireless
router WRT34G. I found the configuration confusing (and I've configured at
least 3 other routers in the past), and have not been able to get it set up
to use a WEP password. I enter the password, and then when I try to connect
and enter the same password, it tells me it is incorrect. But the
performance of the wireless connection is great; range better than my old
SMC router. And I've no problem connecting to Google or anything.

Linksys does have a section, I noticed while configuring, under "Security",
that allows you to block certain websites. Any chance Google got in there by
accident?
--

Allen Watson

dr (apparently) - Jul 13, 2007 2:34 am (#7 Total: 8)

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Posts: 490

Re: Odd AirPort Issue

Allen Watson wrote:
> I'm running a mixed Mac/PC network using a Macbook and a Linksys wireless
> router WRT34G. I found the configuration confusing (and I've configured at
> least 3 other routers in the past), and have not been able to get it set up
> to use a WEP password. I enter the password, and then when I try to connect
> and enter the same password, it tells me it is incorrect. But the
> performance of the wireless connection is great; range better than my old
> SMC router. And I've no problem connecting to Google or anything.
>
> Linksys does have a section, I noticed while configuring, under "Security",
> that allows you to block certain websites. Any chance Google got in there by
> accident?

One of the issues with WEP was that it turned out that you could have the same pass phrase create different keys between different vendors' equipment. Have you tried HEX keys? I had to do this so often in the past with WEP that I just did it all the time. And as to how does anyone remember those long strings, well you wind up using combinations of phone numbers and street addresses and such. Which takes your security down another notch after it already is by using WEP. Pick out of state relatives. :)

David Ross

olliedog - Sep 8, 2007 6:03 am (#8 Total: 8)

Posts: 1

Re: Odd AirPort Issue

Did anyone ever figure out a solution to this? I have a macbook pro and have the same problem - google (and related sites, eg gmail) just hang when accessed wireless (through a linksys router). Google works fine when not wireless and none of the other mac nor windows machines on the wireless network has a problem.

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