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Eudora attachments

[Hoffman, Alexander]Alexander Hoffman (apparently) - 04:02pm Feb 1, 2007 PST
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Here's an odd problem, and I wonder if anyone has seen it before.

I've been a longtime user of Eudora. I have a colleague (who uses
Outlook in Windows) who does not get attachments that I send to her.

Or so it seemed!

She has now discovered that if she tries to forward the message,
suddenly the attachment DOES show up. That is, all she has to do is
hit the forward button (or choose it from the menu) and the
attachment is there. So, she does that without ever sending the
forward.

She said that it happens consistently with certain mac users.

Anyone seen this before?
--

=Alex Hoffman
Leadership Policy & Politics
Teachers College, Columbia University


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Miraz Jordan (apparently) - Feb 2, 2007 5:02 pm (#1 Total: 12)  

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At 01:02 +0200 02/02/2007, Alexander Hoffman wrote:
>I've been a longtime user of Eudora. I have a colleague (who uses
>Outlook in Windows) who does not get attachments that I send to her.

Eudora Tip #197/17-Sept-2003
+o+o+o+o+o+o+o+o+o+o+o+

Lost Attachments

     A client recently emailed to ask why her co-worker wasn't
     receiving the attachments she was sending. After working through
     several troubleshooting steps we discovered that her co-worker
     could receive attachments sent with various email software but not
     those sent from Eudora. The co-worker was using Outlook.

     What we found was that if the co-worker searched his hard drive he
     could indeed find the attachment. Other ways which worked were to
     open the full message (rather than just viewing it in the Preview
     Pane), and to look in the File menu for Save Attachment.

     The Eudora website also has a note on the matter (Document ID:
     2453HQ) which involves setting <x-eudora-setting:9906> to % .

Tips archive: http://mactips.info/tips

Cheers,

Miraz


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moe (apparently) - Feb 2, 2007 5:04 pm (#2 Total: 12)  

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Yes, I have seen it before. Weirdly, it was one person, everyone else
got the attachments. Then a year later, it was someone else. In both
cases, there was just one person having trouble with my messages, and
in both cases, only my messages had the issue for them!

Now, damn, I need to remember the outcome.

Best I can recall was that in both cases, the receiver had to do
something to their Outlook. The last one, I am pretty sure, ended up
reinstalling.

Sorry I can't be more help but at least you know it's been seen before!
__________________________________________________________________________
Subject: Eudora attachments
Author: Alexander Hoffman
Date: 2/2/07 1:02 AM +0200

>Here's an odd problem, and I wonder if anyone has seen it before.
>
>I've been a longtime user of Eudora. I have a colleague (who uses
>Outlook in Windows) who does not get attachments that I send to her.
>
>Or so it seemed!
>
>She has now discovered that if she tries to forward the message,
>suddenly the attachment DOES show up. That is, all she has to do is
>hit the forward button (or choose it from the menu) and the
>attachment is there. So, she does that without ever sending the
>forward.
>
>She said that it happens consistently with certain mac users.
>
>Anyone seen this before?
>--
>
>=Alex Hoffman
>Leadership Policy & Politics
>Teachers College, Columbia University
>
>
>--
>If you want to unsubscribe or change your address, use this link:
>http://emperor.tidbits.com/webx?unsub.3c3f6899!u=30544730


edward (apparently) - Feb 2, 2007 5:04 pm (#3 Total: 12)  

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At 01:02 02/02/07 +0200, Alexander Hoffman wrote:
>I've been a longtime user of Eudora. I have a colleague (who uses
>Outlook in Windows) who does not get attachments that I send to her.

I've seen a different variant. Using Windows Eudora, I sometimes do not see
attachments sent to me. This happens consistently with .ics attachments
(standard format calendar files, which in my case were sent by an Exchange
server).

Just today, an embedded .bmp file didn't show up at all. Knowing that the
sender had included an attachment, I viewed the source and was able to
retrieve the file from the Embedded folder.

I also find that if Eudora decides to display a graphics attachment
in-line, I am sometimes unable to persuade Eudora to send it to another
program.

All in all, I wonder if Eudora and Outlook are calling some common Windows
interface which results in common problems. I do not enable the Eudora
option to use Microsoft's viewer, but that certainly isn't the only thing
the programs could have in common.

Edward
--
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moe (apparently) - Feb 3, 2007 9:42 pm (#4 Total: 12)  

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Re: Eudora attachments

> The Eudora website also has a note on the matter (Document ID:
> 2453HQ) which involves setting <x-eudora-setting:9906> to % .

Yes!! That jogs my memory, thank you Miraz. It was in fact the
solution when I had the same problem you have, Alex. The document is
here:

   http://www.eudora.com/techsupport/kb/2453hq.html

   "This is a known bug in Microsoft Outlook 2002 (Office XP) that prevents
    them from receiving attachments from non-Microsoft products (Microsoft
    bug fix number OfficeQFE:4781). As of this writing, Microsoft has planned
    an update to fix the Outlook issue."

In my case, the problem went away when my correspondents upgraded
their Outlooks (interesting double meaning there).

The workaround mentioned (setting <x-eudora-setting:9906> to %) has
side effects so the best move is to encourage the Oulook user to
upgrade.


__________________________________________________________________________
Subject: Re: Eudora attachments
Author: Miraz Jordan
Date: 2/3/07 2:02 AM +0200

>At 01:02 +0200 02/02/2007, Alexander Hoffman wrote:
>>I've been a longtime user of Eudora. I have a colleague (who uses
>>Outlook in Windows) who does not get attachments that I send to her.
>
>Eudora Tip #197/17-Sept-2003
>+o+o+o+o+o+o+o+o+o+o+o+
>
>Lost Attachments
>
> A client recently emailed to ask why her co-worker wasn't
> receiving the attachments she was sending. After working through
> several troubleshooting steps we discovered that her co-worker
> could receive attachments sent with various email software but not
> those sent from Eudora. The co-worker was using Outlook.
>
> What we found was that if the co-worker searched his hard drive he
> could indeed find the attachment. Other ways which worked were to
> open the full message (rather than just viewing it in the Preview
> Pane), and to look in the File menu for Save Attachment.
>
> The Eudora website also has a note on the matter (Document ID:
> 2453HQ) which involves setting <x-eudora-setting:9906> to % .
>
>Tips archive: http://mactips.info/tips
>
>Cheers,
>
>Miraz
>

speisert - Feb 16, 2007 9:13 am (#5 Total: 12)  

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Re: Eudora attachments

I have a different question about Eudora attachments, and I'm hoping that the audience here might have an idea as to the answer.

I'm having difficulties sending text files with Mail.app and receiving with Eudora. Here are the symptoms:

The file in question is a .bib file (LaTeX bibliography) that is plain text and originally uses UNIX linebreaks (linefeeds). Unfortunately, the type of linebreak is important in this case, as my BibTeX interpreter chokes on files that end only carriage returns. Yes, I could do a manual conversion, but is there a way to avoid having to do that?

When I send from Eudora to Mail.app, the attachment arrives as a UNIX (LF) document.

When I send from Mail to Eudora, it arrives as a Mac document (carriage returns).

When I send from Mail to Mail, it arrives as a UNIX (LF) document.

When I send from Eudora to Eudora, it arrives as a UNIX (LF) document.

So, there's either something about the way Mail sends (as an inline attachment??) or Eudora is receiving mail documents. However, since Mail to Mail works, it seems most likely that there's a compatibility issue.

Does anyone have any suggestions for configuration changes either on the Mail.app side or the Eudora side that would resolve the problem? Is Mail too limited, or is Eudora just too archaic to deal with modern attachments properly?

Thanks, Sean

jwblist (apparently) - Feb 16, 2007 2:03 pm (#6 Total: 12)  

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Re: Eudora attachments

On Feb 16, 2007, at 8:13 AM, speisert wrote:

> The file in question is a .bib file (LaTeX bibliography) that is
> plain text and originally uses UNIX linebreaks (linefeeds).
> Unfortunately, the type of linebreak is important in this case, as
> my BibTeX interpreter chokes on files that end only carriage
> returns. Yes, I could do a manual conversion, but is there a way to
> avoid having to do that?

As I no longer receive mail in Eudora (I send some, using
stationery), I can't test this idea, but...

Try having Finder make an archive (.zip file) containing the .blb
file, and attach that. Then have Finder expand the archive after
Eudora receives it.

   --John


David Weintraub (apparently) - Feb 18, 2007 2:15 pm (#7 Total: 12)  

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Re: Eudora attachments

As part of the standard Mail protocol (RFC 821 by Jon Postal), all
mail is sent through the Internet with the <CR><LF> as the End of
Line (EOL) character. It is up to the local client program to
translate the <CR><LF> EOL to the correct EOL for that particular
platform. For Windows, the standard is <CR><LF>. For Unix, it is
<LF>. The problem comes with the Mac. Before OS X, the Mac's EOL
character is just a <CR>.

However, OS X has made things a bit more complex. On the "Mac" side
of OS X, the EOL is still (sort of) officially <CR>. On the Unix side
of OS X, it is the Unix <LF> character. However, even most Mac
applications now use the Unix <LF> as their official EOL character.
This includes TextEdit and Mail.app when you save a file as "Text
Only". I guess the assumption is that if you insist on saving a file
as "text only", you probably want to run some Unix commands on them,
and therefore you want Unix line endings. Neither application has
problems reading in files that have either <CR> or <CR><LF> as their
EOL character.

So, when you use Mail.app as your Mail client, it converts the
<CR><LF> of the raw mail data into <LF>. Thus, LaTeX is happy since
the files are in a format it understands.

The problem is Eudora which is probably making the assumption that
text files on the Mac should use <CR> as the EOL character.
Unfortunately, I have no idea how to solve this particular issue, and
in fact, it was this very issue that made me give up on Eudora and
switch to Mail.app. However, this is probably not the solution you're
looking for.

I searched the Web and found this webpage that has some downloadable
scripts that look like they work in Eudora, and can convert files to
use the LF ending: <http://mywebpages.comcast.net/chang/EudoraGPG/>.

The other suggestion I have is to use Mac's version of "vi" on the
file before you run LaTex on them. Mac's "vi" has the ability to
quickly convert files from one line ending to another. Simply ":set
ff=unix", then ":wq" and the file is using the correct line endings.

I was looking for another program found on most Unix installations
called dos2unix and its sister program mac2unix, but they apparently
not on the Unix distributed with Mac OS X. However, I did write this
little Perl script that should help:

#! /usr/bin/env perl
while (<>) {
     s/\r/\n/g;
     print;
}

This Perl script takes input either directly from STDIN or from the
files on the command line, converts the line endings from <CR> to
<LF>, and prints them out on STDOUT. You can then take this output
and pipe it directly into LaTeX.

$ mac2unix mailfile.bib | latex

(I assume LaTeX uses STDIN since all other Unix utilities do. If not,
you can redirect the output of mac2unix to a file and use that file
for latex).

I hope this clarifies what is going on with Eudora, and you'll find
this solution helpful.

=======================================
Well, I've wrestled with reality for 35 years, doctor,
and I'm happy to state I finally won out over it."
-- Elwood P. Dowd
=======================================

David Weintraub
davidweintraubworld.net
davidweintraub.name

speisert - Feb 19, 2007 10:30 pm (#8 Total: 12)  

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Re: Eudora attachments

David,

This explanation on Internet standards and Eudora's interpretation is VERY helpful. Thank you so much for your insight! I'm not surprised that Eudora is doing what it's doing, given its history (on Mac OS 9) and present/future (dead, pending a transition to Thunderbird/Penelope). I do confess that I'm surprised that given how configurable Eudora generally is, that there isn't a built-in mechanism that solves this issue.

It strikes me that one possible solution would be to build a Mac OS X "folder action" for the Eudora "attachments folder" that takes all .tex and .bib files and runs a Perl script on them to convert newlines to linefeeds. Now that I know what the hell is going on, this seems like it would be straightforward.

Again, David, many thanks!

Regards, Sean

Carl S Zimmerman (apparently) - Feb 19, 2007 10:30 pm (#9 Total: 12)  

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Re: Eudora attachments

BBEdit is very handy for changing the line-end convention of any text
file. It automatically detects which is used - Macintosh, Unix, DOS
- and allows you to specify which to use when the file is saved.
http://www.barebones.com/products/bbedit/

[BBedit's little brother is equally adept at this task. -Andrew ]
http://www.barebones.com/products/bbedit/

Alan Charlesworth (apparently) - Feb 21, 2007 9:14 am (#10 Total: 12)  

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Re: Eudora attachments

>This explanation on Internet standards and Eudora's interpretation
>is VERY helpful. Thank you so much for your insight! I'm not
>surprised that Eudora is doing what it's doing, given its history
>(on Mac OS 9) and present/future (dead, pending a transition to
>Thunderbird/Penelope). I do confess that I'm surprised that given
>how configurable Eudora generally is, that there isn't a built-in
>mechanism that solves this issue.

There are two resources inside the Eudora application which control
what conversions are done to attachments on send or receive: EUIM for
input, and EUOM for output. These resources comes with a selection
of file type entries, but you can add more entries, or change what is
there, You need a resource editor like Resorcerer to edit this info.
I used to do this process to make Eudora send FrameMaker files
properly as attachments.


--
Alan Charlesworth

Lewis Butler (apparently) - Feb 21, 2007 9:14 am (#11 Total: 12)  

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Re: Eudora attachments

On 19-Feb-2007, at 22:30, speisert wrote:
> It strikes me that one possible solution would be to build a Mac OS
> X "folder action" for the Eudora "attachments folder" that takes
> all .tex and .bib files and runs a Perl script on them to convert
> newlines to linefeeds. Now that I know what the hell is going on,
> this seems like it would be straightforward.

It is, and you don't need perl.

do shell script "tr '\r\n' '\n'"

should do it. Course, you need to surround it with the Applescript
code to watch the folder and check the filenames


--
Living is easy with eyes closed, misunderstanding all you see



Dave Childers - Mar 10, 2007 12:02 pm (#12 Total: 12)  

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Re: Eudora attachments

Discussion is fascinating. I too, have been an user of Eudora for many years.

In versions 6 and 7, frequently (probably from Outlook emailers) I cannot read attachments.

HOWEVER in MY CASE IF I forward the emal and view what I am forwarding I can then see the attachments or whatever.



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